Privacy Policy

Alba Concierge is committed to protecting your privacy and handling your personal information with transparency and care.

1. Information We Collect

When you submit an inquiry through our website, we may collect:

Full name
Email address
Phone number, WhatsApp or Telegram contact
Information contained in your message
Technical information such as IP address and browser type

2. How We Use Your Information

Your information may be used to:

Respond to your inquiries
Provide concierge and relocation services
Arrange consultations
Improve our website and customer experience
Comply with legal obligations

3. Sharing of Information

We do not sell, rent or trade your personal information. Information may only be shared with trusted service providers, professional partners or authorities where legally required.

4. Data Retention

We retain personal information only for as long as necessary to provide our services, maintain business records and comply with legal obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your information
Object to processing
Request a copy of your data

7. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze traffic and enhance user experience.

8. Contact Us

If you have questions regarding this Privacy Policy or the processing of your personal information, please contact us:

Alba Concierge
Email: albaconcierge@atomicmail.io
Tirana, Albania

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.